At eRestora, we value your satisfaction with our services. Our refund policy is designed to ensure transparency and fairness in all refund requests. Please read this policy carefully before making a purchase.
1. Free Trial
a. Restaurant owners can try our system free of cost by selecting our free monthly plan.
2. Premium Subscriptions
a. After the free trial, restaurant owners can upgrade to premium subscriptions, which include options like POS systems, custom domains, table QR codes, and multi-themes.
3. Refund Eligibility
a. If you encounter any errors on our system, you are entitled to a full refund.
b. If you decide you don't like our system and want a refund, you must make the request within 7 days of your purchase, subject to a 5% handling fee deduction.
c. Refund requests made after 7 working days of the purchase for non-error-related reasons will not be eligible for a refund.
4. Contact Us
a. To request a refund, please contact our customer support team at emaloyofficial@gmail.com
5. Refund Processing
a. Refunds will be processed within 7 days after approval.
6. No Partial Refunds
a. We do not offer partial refunds for partially used subscription periods.
7. Exceptions
a. In cases where we have identified errors or issues on our end and are unable to resolve them, we will provide a full refund.
8. Changes to this Policy
a. We reserve the right to modify this refund policy at any time. Any changes will be communicated through our website.
By using our services, you acknowledge and agree to the terms of this refund policy.
